Test cycle Oct 14, 202632 CRMs tested7 checks per CRMScores never for sale. The test protocol
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Test report · cycle Oct 14, 2026

HubSpot Sales Hub: 75/100

Pass #4 of 11 general business CRMs. An inbound-marketing CRM with a free tier that grows into full sales and marketing suites.

Test results

TestResultPointsRule
Published pricing✓ pass20/2020 if the vendor publishes a starting price; 8 if only a third-party estimate exists; 0 if quote-only.
Plan transparency✓ pass15/1515 if three or more plans show a price; 10 for two; 5 for one; 0 for none.
No hidden fees◐ partial5/1515 with no extra costs found (onboarding fees, seat minimums, usage charges, paid add-ons); minus 5 for each one found.
Free plan✓ pass10/1010 if a free plan exists; 0 if not.
Small-team access✓ pass15/1515 if one user can buy; 10 if the minimum is 2–3 users; 5 for up to 10; 0 above that.
Industry integrations✕ fail0/1515 if it connects to industry systems (LOS, practice management, IDX); 0 otherwise.
Google and Microsoft fit✓ pass10/105 each for Google Workspace and Microsoft 365 integration.
Total75/100

Pricing found

Source: HubSpot, checked Oct 14, 2026. Published

FreeFree
Starter$9 /user/mo$15 billed monthly
Professional$90 /user/mo+$1,500 one-time onboarding
Enterprise$150 /user/mo+$3,500 one-time onboarding
Hidden fees found (2)
  • Required onboarding fee on Professional ($1,500) and Enterprise ($3,500)
  • Monthly billing costs more than annual ($15 vs $9 on Starter)

First-year cost on the entry plan

TeamFirst year
1 user$108
5 users$540
10 users$1,080
25 users$2,700

Fit

Small teams that want marketing and sales in one place and a free tier to start. Best for 1–200 users. Google WorkspaceMicrosoft 365

Skip it if: Teams that will need Professional soon: it jumps to $90 a seat plus $1,500 onboarding.

Head to head

Other general business CRMs

All test results