Test cycle Oct 14, 202632 CRMs tested7 checks per CRMScores never for sale. The test protocol
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Head-to-head test · cycle Oct 14, 2026

Salesforce Sales Cloud 70 vs Microsoft Dynamics 365 Sales 55

Salesforce Sales Cloud wins the buyer test by 15 points. Salesforce Sales Cloud starts lower: $25/user/mo vs $65/user/mo.

TestSalesforce Sales CloudMicrosoft Dynamics 365 Sales
Published pricing20 pts✓ 20✓ 20
Plan transparency15 pts✓ 15✓ 15
No hidden fees15 pts◐ 5✓ 15
Free plan10 pts✕ 0✕ 0
Small-team access15 pts◐ 5✕ 0
Industry integrations15 pts✓ 15✕ 0
Google and Microsoft fit10 pts✓ 10◐ 5
Total7055
Starting price$25/user/mo Published$65/user/mo Published
10-user first year$3,000$7,800
Best for10+ users50+ users
IntegrationsGoogle WorkspaceMicrosoft 365Industry systemsMicrosoft 365
Hidden fees foundAgentforce for Sales add-on from $125 per user; Annual contractsNone

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Questions buyers ask

Which scores higher, Salesforce Sales Cloud or Microsoft Dynamics 365 Sales?

Salesforce Sales Cloud scores higher on the buyer test, 70 to 55.

Which is cheaper to start?

Salesforce Sales Cloud starts lower: $25/user/mo vs $65/user/mo.